Brownhills Motorhomes Refurbishment

Project Overview

Concord Consult Limited was appointed to deliver Project Management and Quantity Surveying services for the refurbishment and upgrade of the Brownhills Motorhomes dealership and service facilities in Newark.

Brownhills Motorhomes is one of the UK’s leading motorhome retailers, operating a large-scale showroom, service workshops, and customer facilities. The project formed part of the client’s wider investment programme to modernise its operational estate, enhance the customer experience, and improve operational efficiency across the site.

The works involved refurbishment and reconfiguration of existing facilities, including customer-facing areas, service workshops, and operational spaces, requiring careful planning to ensure the dealership could continue operating throughout the works.

The appointment reflected the client’s requirement for structured project leadership and robust cost management, ensuring the works were delivered efficiently while maintaining full control of programme, risk, and budget.

Our Role

Concord Consult Limited provided integrated Project Management and Quantity Surveying services, overseeing the project from early planning stages through to completion.

Our responsibilities included:

• Providing overall project management and coordination of the refurbishment works

• Managing consultant and contractor teams throughout the project lifecycle

• Preparing cost plans, budgets, and financial reporting

• Leading the procurement and tender process for the works

• Reviewing contractor submissions and ensuring value for money and commercial control

• Administering the contract and managing variations, valuations, and cost reporting

• Monitoring programme performance and project risk

• Coordinating project stakeholders to ensure works progressed safely and efficiently within a live operational environment

Challenges

Delivering refurbishment works within a live dealership environment required careful coordination between the project team and the client’s operational staff.

The project needed to balance construction activities with ongoing business operations, ensuring minimal disruption to customer experience and service activities. This required phased delivery, clear communication, and proactive programme management to maintain operational continuity.

In addition, the refurbishment involved upgrades to both customer-facing areas and technical workshop spaces, requiring coordination across multiple disciplines and specialist contractors.

Outcome

Through structured project management and rigorous commercial oversight, Concord Consult Limited supported the successful delivery of the refurbishment works, ensuring the project was completed efficiently while maintaining cost and programme control.

The upgraded facilities provide enhanced customer environments and improved operational spaces, supporting Brownhills Motorhomes’ continued growth and reinforcing its position as a leading motorhome retailer in the UK.

This project demonstrates Concord Consult Limited’s capability to deliver integrated Project Management and Quantity Surveying services on refurbishment projects within operational environments, ensuring projects are delivered efficiently while maintaining robust governance, cost control, and stakeholder coordination.